Last updated: 15 May 2026
1. General Information
This website and online learning platform is operated by Agility Come On, owned and managed by Mona Grefenstein, Germany.
By accessing this website, purchasing a product, or enrolling in an online course, you agree to these Terms & Conditions.
If you do not agree with these Terms, please do not use this website or purchase any services or products.
2. Services and Digital Products
Agility Come On provides digital educational content related to dog agility training and canine sports education.
Services may include:
- online courses
- educational videos
- downloadable materials
- feedback services
- community interaction
- active spot coaching
- future live coaching services
All services are intended for personal educational use only.
3. User Accounts
To access certain content, users may be required to create an account.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
Accounts are strictly personal and may not be:
- shared with others
- resold
- transferred
- distributed
Agility Come On reserves the right to suspend or terminate accounts in case of misuse or violation of these Terms.
4. Course Access Duration
Unless stated otherwise, access to purchased online courses is granted for a period of 365 days starting from the date of purchase.
After this period, access may expire automatically.
Agility Come On reserves the right to modify, update or improve course content at any time.
5. Payments
All prices are displayed in the applicable currency and may include VAT where legally required.
Payments are securely processed through third-party payment providers such as Mollie, PayPal, Stripe or other supported payment services.
Agility Come On does not store full payment information.
Access to digital content is generally granted after successful payment confirmation.
6. Right of Withdrawal and Refund Policy
By purchasing digital products or online courses, the customer expressly agrees that access to the digital content may begin immediately after purchase.
The customer acknowledges and agrees that the statutory right of withdrawal expires once access to the digital content has started.
Due to the digital nature of the products and services offered on this website, refunds, cancellations and reimbursements are generally excluded after purchase.
Exceptions may only be granted at the sole discretion of Agility Come On in cases of:
- duplicate payments
- technical errors preventing access
- legal obligations
7. Intellectual Property and Copyright
All content available on this website and platform is protected by copyright and intellectual property laws.
This includes, but is not limited to:
- videos
- course content
- training systems
- graphics
- texts
- downloadable files
- educational concepts
- branding
Users may not:
- reproduce content
- distribute content
- record videos
- share downloads
- upload course materials elsewhere
- provide access to third parties
- commercially use any content
without prior written permission from Agility Come On.
Unauthorized use may result in legal action and immediate termination of access.
8. Community Guidelines and Feedback Services
Certain courses may include interactive services such as:
- active spots
- Q&A sections
- feedback opportunities
- community discussions
Users agree to communicate respectfully and professionally.
Agility Come On reserves the right to remove content or restrict access in cases of:
- abusive behaviour
- harassment
- spam
- inappropriate content
- misuse of the platform
9. Disclaimer and Limitation of Liability
All educational content provided by Agility Come On is intended for informational and educational purposes only.
Dog training results may vary depending on:
- the individual dog
- the handler
- training consistency
- environmental factors
Participation in agility training and canine sports is entirely at the user’s own risk.
Agility Come On shall not be held liable for:
- injuries
- accidents
- damages
- training outcomes
- technical interruptions
- temporary unavailability of the platform
except where liability is required by applicable law.
10. External Links and Third-Party Services
This website may contain links to external platforms and services including, but not limited to:
- Vimeo
- YouTube
- payment providers
Agility Come On is not responsible for the content, privacy practices or availability of third-party websites or services.
11. Privacy and Data Protection
Personal data is processed in accordance with the Privacy Statement available on this website.
By using this website, users acknowledge and accept the applicable privacy and cookie policies.
12. Changes to These Terms
Agility Come On reserves the right to modify these Terms & Conditions at any time.
Updated versions will be published on this page with a revised update date.
Continued use of the website or platform after changes have been published constitutes acceptance of the updated Terms.
13. Applicable Law
These Terms & Conditions are governed by the laws of Germany.
Where legally permitted, the place of jurisdiction shall be Germany.
14. Contact Information
Agility Come On
Mona Grefenstein
Germany
Email: mona@agility-come-on.de
Website: https://agility-come-on.de